Listen and then choose the correct answer. You can only play the audio twice.
Because it’s very popular with the Chinese passengers.
One cabin doesn’t have any.
I can’t find my radio.
She collapsed and they took her to hospital on shore.
Choose the correct word(s). The guest said that he ____ booked a seat on the tour already.
Is.
Had.
Was.
Will.
Choose the word with a different sound.
Dust.
Drum.
Burner.
Rust.
A guest is making a compliant. What is the problem?
The cabin smell of cigarettes.
The cabin isn’t big enough.
The closet is too small.
A guest is complaining. Why did she have to wait so long for food?
They’re very busy in the galley.
They’ve run out of tuna.
The burger took a long time to cook.
Choose the correct word(s). One of the guests was arguing with the purser ____ his final account.
About.
Around.
Above.
Against.
Listen and then type the numbers you hear.
:
回答
The bartender is talking to a guest. What does she plan to do that evening?
Go to the casino.
Play the slot machines.
Go to the theatre.
What type of milk does the wife want?
Choose the correct word(s). I ____ thirty on Monday.
Have been.
Were.
Will be.
Been.
Choose the words into the correct group. Each category should have two words.
Problems with lines
Safety in snap-back zones
Injuries in snap-back zones
回答
Listen and then choose the correct answer. You can only play the audio twice.
I think she’s Austrian.
Yes, I think it looks better now.
I think it was built in the 1990s.
My new silk jumpsuit.
Which area is too hot?
A bartender is chatting to a guest. What is the guest worried about?
He has a problem with his hand.
He needs professional sports training.
He’s putting on weight.
Listen and then choose the correct answer. You can only play the audio twice.
Just follow the corridor and it’s on the right.
Yes of course, I’ll ask housekeeping to bring them to your cabin.
Because they have Novovirus.
Very professional, It’s worth seeing the show.
Which table did she sit at last night?
12.
21.
31.
Choose the correct sentence to describe the image.
The guests have left the swimming pool.
The guests are leaving the swimming pool.
The guests are about to leave the swimming pool.
Listen and then type the numbers you hear.
:
回答
Choose the correct word(s). We arrived exactly ____ time.
On.
At.
By.
Above.
Choose the words into the correct group. Each category should have two words.
Ship part
Ship characteristics
Places in a ship
回答
A guest is talking to the waiter. When will the food be ready?
In 10 minutes.
In 20 minutes.
In half an hour.
Rearrange the words to make a correct sentence.
storm
hours.
was
1900
The
warning
at
received
回答
Two crewmembers are discussing the effects of the sun. What is the advice?
To stay out of the sun.
To wear a hat.
To use sun cream.
Choose the correct word(s). The helicopter ____ fly because of the dense fog.
Can’t.
Can not do.
No can.
Can no.
Listen and then choose the correct answer. You can only play the audio twice.
To check my hair and makeup of course.
I think it’s the cheese.
I left them in the cabin.
Yes, I’ll bring it over to you.
Listen and then type the numbers you hear.
回答
Listen and then choose the correct answer. You can only play the audio twice.
A few because it brings in extra revenue.
Yes, we’ve managed to extinguish it.
Because the containers haven’t been evenly distributed.
I’m using it at the moment.
Choose the correct sentence to describe the image.
The Sous Chef is late for the morning duty.
The Sous Chef was late for the morning duty.
The Sous Chef will be late for the morning duty.
Listen and then choose the correct answer. You can play the audio twice.
I cut in on an open tin.
The A/C is broken.
Just over 2 weeks ago.
How close to port is the vessel?
45.
30.
25.
What time is the Zumba class?
3:30.
10:15.
7:45.
A guest needs the technician’s help. What’s the problem?
She was on the wrong channel.
The TV wasn’t working properly.
The satellite box was not switched on.
What nationality are most of the people who work in Housekeeping?
Indonesia.
Philippines.
India.
China.
Choose the correct sentence to describe the image.
The crewmember is going to open the door.
The crewmember has opened the door.
The crewmember is opening the door.
Rearrange the words to make a correct sentence.
of
for
the
heatstroke.
was
guests
One
treated
回答
A guest is complaining. Which items of clothing are missing?
A shirt and a pair of socks.
A pair of socks and shorts.
A blouse and shorts.
Choose the words into the correct group. Each category should have two words.
Wardrobe
Bedding
Toiletries
回答
Listen and then choose the correct answer. You can only play the audio twice.
That’s a bad strain on the carpet.
It’s over there on the bar.
I’m afraid there aren’t any free ones available.
Choose the correct sentence to describe the image.
He has been ironing for longer than 3 hours.
He was busy ironing at 9:00 am.
He will be ironing in 3 hours time.
Drag the words in order of the numbered objects in the image.
Mobile phone
Cushion
Sofa
Armchair
回答
A guest is asking about dancing classes. Why is she worried?
Her shoes don’t fit.
The time of the classes is not convenient.
She is not very good at dancing.
Choose the correct word(s). Smoking in public areas ____ been banned since July 1st 2007.
Has.
Have.
Is.
Was.
Choose the correct sentence to describe the image.
The guests were sunbathing over 2 hours ago.
The guests will be sunbathing in 2 hours time.
The guests have been sunbathing for 2 hours.
How many bags have they left at home?
2.
3.
1.
Rearrange the words to make a correct sentence.
visitors
the
before
boarding.
sign
must
book
log
You
回答
Choose the correct word(s). Unfortunately, a number of guests ____ ill with food poisoning last night.
Were.
Been.
Was.
Has been.
Choose the correct word(s). The guest in B 513C asked if he would ____ change to the second dinner sitting.
Be able to.
Can.
Could.
May.
Listen and then choose the correct answer. You can only play the audio twice.
Yes, that should be possible once we’ve left port.
Yes, Security took him back to his cabin.
I’m sorry, I’m using it.
It’s too rare, I wanted it well done.
Choose the correct word(s). How much time ____ it taken you to finish the job?
Has.
Is.
Does.
Did.
Choose the words into the correct group. Each category should have two words.
Swimwear
Gym
Spa treatment
回答
Choose the correct word(s). Where did he ____ his last holiday?
Spend.
Spent.
Spending.
Spends.
Listen and then choose the correct answer. You can only play the audio twice.
To check my hair and makeup of course.
I left them in the cabin.
Yes, I’ll bring it over to you.
I think it’s the cheese.
Choose the correct word(s). There’s a coffee break ____ the morning.
Between.
At.
In.
To.
A room service attendant is talking to a guest. What is the most crucial thing for him to do?
Keep his balance when the sea’s rough.
Serve so many people when the ship is busy.
Work when he’s feeling exhausted.
Drag the words in order of the numbered objects in the image.
Dice
Gambling chips
Jigsaw
Chess piece
回答
Listen and then choose the correct answer. You can only play the audio twice.
Every week.
The machine’s broken.
Next to the computer.
Because he hasn’t been issued with them yet.
A guest is talking to a waiter. What colour are her missing glasses?
Silver.
Gold.
Brown.
Two crewmembers are talking about their families. How old are Kathy’s daughters?
1 and 3.
2 and 3.
1 and 2.
A guest requests a bar snack. What does he order?
Chips.
Peanuts.
Cashew nuts.
Choose the correct sentence to describe the image.
The guests have just arrived for dinner.
The guests are already arriving for dinner.
The guests have yet to arrive for dinner.
The following text has three paragraphs. Choose the correct title for each paragraph. There is one title you do not need.
RISKY BEHAVIOUR IN ORDER TO GET “LIKES”
Selfie-mania has become a major concern around the world, as the search for the perfect photo becomes more important than personal safety. Between 2011 and 2017, 259 people died whilst trying to take pictures in dangerous situations.
A photograph taken on a cruise ship recently gained a lot of attention. The image was of a woman standing on a balcony railing of her room posing for a selfie. Earlier in the same yea, a man has posted a video on Instagram of himself jumping more than 100 feet into the sea from the eleventh floor of the world’s biggest cruise ship. The passengers survived but were banned for life from cruise lines.
We all have an ego. We all need recognition from peers. People use selfies to get recognition or validation. Validation is a thumbs up or saying “well done” or “you’re smart”.
回答
Drag the correct word to complete each sentence.
shelf
drawer
bulb
call
将下列句子中的短语移动到正确的位置：
Do you need an early morning wake up ?
Have you read everything on that book ?
The light in our cabin needs changing.
回答
A guest is asking about phone facilities. Who pays for the call?
The caller pays by credit card.
It is charged to the onboard account of the guest.
It depends where the ship is at the time of the call.
Choose the correct word(s). You must make yourself aware ____ health and safety requirements.
To.
Of left.
From.
By.
Choose the correct word(s). You need ____ see the training coordinator.
For.
In.
With.
To.
What does the Housekeeper make out of the towels?
Rabbit.
Crocodile.
Chimp.
Choose the correct word(s). I ____ the plane to Miami next Friday.
Will have been caught.
Will to catch.
Am catching.
Going to catch.
Rearrange the words to make a correct sentence.
your
sure
Make
embarking.
valid
before
passport
is
回答
A guest is checking the details of an excursion. How many buses will there be?
5.
6.
7.
Listen and then type the numbers you hear.
回答
Listen and then type the numbers you hear. What percentage of marine pollution is from land?
%.
回答
Choose the correct word(s). The goods ____ in time.
Will be delivered.
Are delivering.
Have been delivering.
Have delivered.
Two seafarers are working on the stern. Why is the seafarer’s hand bleeding?
Because he cut himself on barbed wire.
Because he was using a bent screwdriver.
Because he cut himself shaving that mooring.
Choose the correct word(s). What ____ the guests asking the Maitre D about earlier this evening?
Were.
Did.
Was.
Are.
Choose the correct word(s). It will take you 15 minutes to get to the nearest bar ____ foot.
On.
With.
At.
In.
Rearrange the words to make a correct sentence.
your
to
me?
case
glasses
you
Could
describe
回答
A guest is phoning for room service. What type of breakfast would she like?
Continental.
English.
American.
Listen and then choose the correct answer. You can only play the audio twice.
No, I have to repair the lamp first.
Actually, I don’t think it’s that great.
It’s over there on the bar.
I think it was the new housekeeper.
Drag the correct word to complete each sentence.
make
stand
fall
let
将下列句子中的短语移动到正确的位置：
Do I need to an appointment for a spa treatment?
Try not to asleep before the end of the film.
Please clear of the closing doors.
回答
Choose the correct word(s). ____ Maximo going to watch the film later?
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