Which of the following behaviours are examples of AGGRESSIVE communication?
Ваш ответ правильный:
Demonstrating that you can violate the rights of a crew member.
2
Which of the following aspects apply more often to the maritime industry than other industries?
Ваш ответ правильный:
Unstable workload due to changing weather.; Widespread use of hand over from one team to the next team.; Constantly changing teams due to leave rotations.
3
Which of the following statements characterises an engaged crew member?
Ваш ответ правильный:
I have the training and resources needed to thrive in my role.; My opinion is heard and valued by my colleagues.; I know what is expected of my work.
4
Which of the following features commonly characterise ASSERTIVE communicators?
Ваш ответ правильный:
Speaking while using hand gestures and a calm or happy face.; Speaking for what they want without violating the rights of others.; Clearly stating their opinions.
5
What are the valuable benefits of a leader who has been on board and experienced hardship at sea (being “One of the team”)?
Ваш ответ правильный:
Higher empathy for the crew.; Higher respect from the crew.
6
Which of the following actions are recommended in order to lead your team through difficult times?
Ваш ответ правильный:
Remind your team that their work is valuable.; Describe how the team or company plans to move forward.
7
Which of the following factors commonly contribute to maritime accidents?
Ваш ответ правильный:
Lack of communication between the Master and crew.; Lack of procedure training.; Lack of teamwork in the crew.
8
When is a situation a conflict, which you need to confront and solve?
Ваш ответ правильный:
When a behaviour in the crew is negatively impacting the performance of others.
9
Which of the following terms is defined as “The ability to identify and motivate individual employees to form a team that stays together, works together and achieves together”?
Ваш ответ правильный:
Team building.
10
Which of the following are descriptions of self-aware leaders?
Ваш ответ правильный:
Being open-minded about their weaknesses.; Being mindful of their own thoughts, emotions and values.; Frequently asking a question out of curiosity.