Test for Catering Service (CES v6.0)

Test results

Your result: 87%
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Right answers:
1

When purchasing cleaning and washing products, what should you look for?

Your answer is correct:

Products with users instructions telling you how and where to use them.
2

What kind of cleaning product would you use to remove rust and ruststains in the accommodation?

Your answer is correct:

Strong acidic solution.
3

In most colour coding systems for kitchen utensils, what colour are knives used only in the preparation of raw fish?

Your answer is correct:

Blue.
4

What is the correct handling to mops and cloths when cleaning is finished?

Your answer is correct:

Wash thoroughly and hang up for drying.
5

It is recommended to have special dirt-absorbing mats inside all doors leading to the decks and the engine. Why?

Your answer is correct:

Helps keep accommodation floors clean longer.
6

Which of the following categories of galley waste is it prohibited to dump into the sea under any circumstances and irrespective of where the ship is located?

Your answer is correct:

Plastics, including bags, bottles and packaging.
7

Between a complete removal and a renewing of floor polish what can you do to maintain a PVC floor surface?

Your answer is correct:

By set machine scrubbing with red pad and a renewing of polish only where there is heavy traffic (f. i. in the middle of corridors and not the whole floor).
8

In general cleaning it is recommended and suitable to use cleaning products which are:

Correct answer:

Neutral.

Your Answer:

Alkaline.
9

In many countries some cleaning products are labelled with warning signs. Why?

Your answer is correct:

The user should be warned that the product contains fluids that may irritate and itch skin.
10

What does the word “condiments” refer to?

Your answer is correct:

A sauce or seasoning, such as mustard or pepper.
11

Why is it important to sort out linen before washing?

Your answer is correct:

To avoid damage and miscolouring of different types of fabric when.
12

A steward reaches into a sink filled with soapy water to remove the plug. He cuts his hand on a carving knife lying in the bottom. What policy will best eliminate the chance of this kind of accident happening again while still maintaining hygiene standards?

Your answer is correct:

Every member of the galley staff is made responsible for washing their own knives.
13

In most colour coding systems for kitchen utensils, what colour is used for knives used only in the preparation of raw meat?

Your answer is correct:

Red.
14

There are several methods for applying floor polish, which is considered the best?

Your answer is correct:

Soft cloth on wide applier with handle.
15

Some fresh shrimps have been peeled ready for serving and some salad leaves have been washed ready for the same meal. The meal will not be served for another 4 hours. What will you do with these ingredients in the meantime?

Correct answer:

The shrimps and the salad will be placed in separate containers, covered and placed in the refrigerator until required.

Your Answer:

The ingredients will be combined, seasoned and dressed, transferred to open serving dishes, then placed in the refrigerator until required.
16

Cleaning products should be stored where?

Your answer is correct:

In a room especially meant for cleaning products.
17

Has economy anything to do with cleaning?

Your answer is correct:

Yes, cleaning is maintenance and contributes to keep expenses down.
18

Why is cotton the most suitable material for galley work clothes?

Your answer is correct:

It is absorbant, hard-wearing, comfortable and can withstand frequent laundering at high temperatures.
19

Between a complete removal and a renewing of floor polish what can you do to maintain a PVC floor surface?

Your answer is correct:

By soft machine scrubbing with red pad and a renewing of polish only where there is heavy traffic (f. i. in the middle of corridors and not the whole floor).
20

It is considered to be an advantage to have a written working-plan for cleaning personnel. Why?

Your answer is correct:

To know specifically where to clean every day/week/month.
21

Who has the responsibility to ensure that the highest standards of cleanliness and hygiene are maintained in the galley? Select the most correct answer.

Correct answer:

Every person working in the galley area, engaged in the handling or preparation of food.

Your Answer:

The Master.
22

How often is it necessary to strip off the floor polish completely?

Your answer is correct:

It depends on wear and tear, but approximately every 12-18 months.
23

What does “general daily cleaning” mean?

Your answer is correct:

Removing trash, dusting and light cleaning in cabins, messrooms and WC.
24

You have just collected some fresh provisions from the storeroom below the galley. As you are coming back up the stairway, you slip and fall, dropping the provisions and scratching your leg, causing minor bleeding. Which of the following will you now do?

Your answer is correct:

I will report the incident; I will obtain first aid; I will ensure an entry is made in the accident log; I will ensure all the provisions are inspected for damage and any bruised, broken or contaminated goods are discarded.
25

Injuries resulting from slips and falls constitute the largest percentage of accidents that occur in the catering department. What should be done to reduce this high accident rate?

Your answer is correct:

Keep the floors and decks free from fat and grease.
26

What kind of cleaning product would you use to remove spilled oil and fat in the galley and pantry?

Your answer is correct:

Neutral to Alkaline solution.
27

Which PH-values are recommended when cleaning carpets and furniture textiles?

Your answer is correct:

7-9.
28

How would you clean ceramic tiles floors in the galley, pantry and store rooms?

Correct answer:

First wash and then rinse with fresh water from hose.

Your Answer:

The same way as PVC-covered floors.
29

Which detergent is recommended when washing dishes?

Your answer is correct:

Neutral cleaner.
30

Is smoking permitted in the galley? Select the most correct answer:

Your answer is correct:

No.