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Tests en ligne : Test for Catering Service (CES v6.0)
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When purchasing cleaning and washing products, what should you look for?
Products with users instructions telling you how and where to use them.
Only American products.
Well known brands because they are available all over the world.
Low prices.
What kind of cleaning product would you use to remove rust and ruststains in the accommodation?
Alkaline cleaning product.
Gentle detergent.
Neutral solution.
Strong acidic solution.
In most colour coding systems for kitchen utensils, what colour are knives used only in the preparation of raw fish?
Red.
Blue.
Brown.
Green.
What is the correct handling to mops and cloths when cleaning is finished?
Wash thoroughly and hang up for drying.
Disinfect in soap and keep it wet in a plastic bag.
Never use it more than one time.
Put them in soap and water ready for the next day.
It is recommended to have special dirt-absorbing mats inside all doors leading to the decks and the engine. Why?
To remind the crew to take off their shoes.
To prevent people from skidding.
Helps keep accommodation floors clean longer.
It looks nice and tidy when in port.
Which of the following categories of galley waste is it prohibited to dump into the sea under any circumstances and irrespective of where the ship is located?
Ground or comminutated paper, rags and glass.
Ground or comminutated food waste.
Inert ash from incinerated food waste.
Plastics, including bags, bottles and packaging.
Between a complete removal and a renewing of floor polish what can you do to maintain a PVC floor surface?
By using soft machine scrubbing once every fortnight and wash with a solution of water and polish.
By using the softest of the pads on the disk and dry scrub.
By set machine scrubbing with red pad and a renewing of polish only where there is heavy traffic (f. i. in the middle of corridors and not the whole floor).
Apply an extra layer of polish every month.
In general cleaning it is recommended and suitable to use cleaning products which are:
Alkaline.
Acid.
Neutral.
Both alkaline and acid.
In many countries some cleaning products are labelled with warning signs. Why?
To show that the product contains a special floor polish.
Because it contains alkaline.
The user should be warned that the product contains fluids that may irritate and itch skin.
Contents should not be used in accommodation area.
What does the word “condiments” refer to?
A sauce or seasoning, such as mustard or pepper.
Persons suffering from food poisoning.
Orders for a meal.
Bread rolls.
Why is it important to sort out linen before washing?
It is not important on board modern vessels.
It is necessary to prevent loosing control of the stock.
To ensure that pillowcases are not washed together with bedsheets.
To avoid damage and miscolouring of different types of fabric when.
A steward reaches into a sink filled with soapy water to remove the plug. He cuts his hand on a carving knife lying in the bottom. What policy will best eliminate the chance of this kind of accident happening again while still maintaining hygiene standards?
Every member of the galley staff is made responsible for washing their own knives.
Detergent shall not be used if knives are to be washed.
There is a dedicated sink for washing knives.
Heavy duty gloves are to be worn when working at the sink.
In most colour coding systems for kitchen utensils, what colour is used for knives used only in the preparation of raw meat?
Red.
Blue.
Black.
Yellow.
There are several methods for applying floor polish, which is considered the best?
Splash polish on floor and brush excess polish back into the can.
Soft cloth on wide applier with handle.
Spray-box placed on a handle.
Spreading evenly direct from can.
Some fresh shrimps have been peeled ready for serving and some salad leaves have been washed ready for the same meal. The meal will not be served for another 4 hours. What will you do with these ingredients in the meantime?
The shrimps will be placed in the refrigerator and the salad placed in cold water, to keep it fresh.
The ingredients will be combined, seasoned and dressed, transferred to open serving dishes, then placed in the refrigerator until required.
The shrimps and the salad will be placed in separate containers, covered and placed in the refrigerator until required.
Cleaning products should be stored where?
In a room especially meant for cleaning products.
In the paint locker.
In the provision room.
In any airy room on deck under lock and key.
Has economy anything to do with cleaning?
No.
Yes, cleaning is maintenance and contributes to keep expenses down.
This question should be left to the catering personnel’s judgement.
Yes, but very limited.
Why is cotton the most suitable material for galley work clothes?
It is absorbant, hard-wearing, comfortable and can withstand frequent laundering at high temperatures.
It is odour resistant, loose fitting and does not shrink or discolour when washed reasonably regularly.
It is effective at masking body odour and containing perspiration.
It is more easily made into fashionable catering uniforms than synthetic fibres and is cheaper.
Between a complete removal and a renewing of floor polish what can you do to maintain a PVC floor surface?
By using soft machine scrubbing once every fortnight and wash with a solution of water and polish.
By soft machine scrubbing with red pad and a renewing of polish only where there is heavy traffic (f. i. in the middle of corridors and not the whole floor).
By using the softest of the pads on the disk and dry scrub.
Apply an extra layer of polish every month.
It is considered to be an advantage to have a written working-plan for cleaning personnel. Why?
To keep track of overtime.
To improve cleaning.
To know specifically where to clean every day/week/month.
I am not convinced it is of any help.
Who has the responsibility to ensure that the highest standards of cleanliness and hygiene are maintained in the galley? Select the most correct answer.
The Master.
Every person working in the galley area, engaged in the handling or preparation of food.
The Chief Cook.
The Superintendent.
How often is it necessary to strip off the floor polish completely?
It depends on wear and tear, but approximately every 12-18 months.
Approximately every 3rd year.
Approximately every 6th month.
Whenever the floor is dirty.
What does “general daily cleaning” mean?
Cleaning floors in cabins and messrooms.
Dishwashing and laundry service.
Washing floors, chemical cleaning of furniture and carpets, polishing.
Removing trash, dusting and light cleaning in cabins, messrooms and WC.
You have just collected some fresh provisions from the storeroom below the galley. As you are coming back up the stairway, you slip and fall, dropping the provisions and scratching your leg, causing minor bleeding. Which of the following will you now do?
I will report the incident; I will obtain first aid; I will ensure an entry is made in the accident log; I will ensure all the provisions are inspected for damage and any bruised, broken or contaminated goods are discarded.
I will tell my colleagues in the galley that I slipped but that I am OK; I will not mention that I dropped any provisions and will just wash any items that dropped onto the deck.
I will say nothing, as the accident did not take place in the galley and was my own faulty anyway; I will pick up the provisions I dropped and carry on as usual; I will look at the scratches when I get a break.
Injuries resulting from slips and falls constitute the largest percentage of accidents that occur in the catering department. What should be done to reduce this high accident rate?
Install thermostates to avoid water from freezing to ice.
Ensure that slippery substances are not left where several persons are expected to be around.
Keep the floors and decks free from fat and grease.
Do not wash off all rubbish to prevent persons slipping.
What kind of cleaning product would you use to remove spilled oil and fat in the galley and pantry?
Neutral to Alkaline solution.
Whitespirit or other fat removers.
Hot water.
Neutral to acid solution.
Which PH-values are recommended when cleaning carpets and furniture textiles?
2-4.
4-6.
12-14.
7-9.
How would you clean ceramic tiles floors in the galley, pantry and store rooms?
By using scrubbing machine.
First wash and then rinse with fresh water from hose.
The same way as PVC-covered floors.
By using brush and cloth.
Which detergent is recommended when washing dishes?
Detergent is not needed, just warm water is sufficient.
Soft soap.
A special rinsing solution with acid component.
Neutral cleaner.
Is smoking permitted in the galley? Select the most correct answer:
Yes, because it is not considered a public area.
Yes, but only once food service is completed.
No.
If the vessel is in port, it is prohibited, if the vessel is at sea, then it is permitted.
The «Catering Service» subject provides both theoretical and practical knowledge on safely working with electrical equipment. Proficiency in this area is a clear indication of an employee's competence in their specific role on a vessel. Catering services on a ship generally involve the preparation and serving of meals to passengers and crew, ensuring the safety and quality of food, managing inventory, and keeping the galley or kitchen area clean and well-organized. Catering staff are also responsible for accommodating dietary preferences and restrictions, and delivering excellent customer service to enhance the overall dining experience on board.
- Test type: Detailed test.
- Area: Catering (CA-S Cleaning and accommodation services, CA-S Food handling and hygiene).
- Level: Support.
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