Accidents rates can best be reduced by:
Good equipment, training and procedures and ensuring that there is a culture of safe behaviour.
Providing adequate protective equipment and training.
Ensuring there are at least two persons when carrying out work activities.
Ensuring as much work as possible is carried out by shore-side contractors.
As crewmember on board you are expected to react to poor safety behaviour from:
Consider a situation where you are working in a team. Who is responsible for the situational awareness of the team?
Everyone involved in the job is responsible for the situational awareness relevant to their duties and responsibilities.
The Master of the vessel is always responsible for all situational awareness, as they are in charge of the vessel.
The Company or owner is responsible for situational awareness as they are financially in charge.
The Officer in charge of the team is solely responsible for the situational awareness as he is the supervisor.
Culture can be illustrated as an onion with three layers. Which of the three layers mainly controls our behaviour?
They are all equally important.
The concept of culture is often illustrated as an onion consisting of three layers. What does the innermost layer consist of?
It consists of the fundamental beliefs expressed through our actions, our behaviour and how we interact with others.
It consists of the artefacts of the culture, which is the physical evidence of a culture like signs, furniture, rituals, language, meetings etc.
It consists of the procedures, written rules, campaign posters and reporting systems.
It consists of the expressed values of a culture like policies, and norms and values to be followed in the organisation.
The process of observing safety conditions and behaviour (SCBO) is split into a number of sequential steps. Which of the given options fully identifies these steps?
Define and specify what to observe, prepare the observation, observe, intervene and provide corrective feedback and follow-up on actions.
Identify the safety issues from last observation, discuss the improvements, observe present situation and intervene and provide corrective feedback.
Observe, intervene and provide corrective feedback and follow-up on actions.
The risk management process can be divided into three levels; organisational level, risk management level, individual level. Which one of the given options best describes the level or levels typically overlooked and the mindset that should be adopted?
The individual level is typically overlooked. The mindset to adopt is that every individual is responsible for safety and should not only rely on procedures, but should make their own risk assessment of the present situation prior to any work task.
The risk management level is typically overlooked. The mindset to adopt is that prior to every work task a formal risk assessment should be made by every individual and discussed in teams.
The Organisational level is typically overlooked. The mindset to adopt is that the organisation is responsible for the safety and therefore all procedures should be followed at all times.
To ensure safe work, in additional to a review of procedures and guidelines, and on board risk assessment, the risk management process should include:
An individual assessment of the situation.
A safety meeting after the operation.
What characterises good safety communication?
What other barriers could there be in the previous example with the ladder?
Which of the given options best describes the main difference between situational awareness and risk assessment?
The difference between situational awareness and risk assessment is that situational awareness is informal.
The difference between situational awareness and risk assessment is that situational awareness can only be used in certain situations.
Which of the given options is the first of the 7 principles of corrective feedback necessary to reach the desired result?
The first step to reach the desired result is to act quickly.
The first step to reach the desired result is to be clear and direct.
The first step to reach the desired result is to set direction to improve behaviour.
Which of the situations below should be taken into account as part of situational awareness?
Which of the situations below should be taken into account as part of situational awareness?
Which one of the actions in the options given is most likely to reveal why the feedback advice given to an employee was not followed by the employee?
Asking the employee questions2 and being enquiring in the approach.
Being appreciative and highlighting the positives in the outcome.
Discussing the situation at a management meeting onboard.
Asking the employee’s colleagues the reasons.
Which one of the following statements best describes why it is important to observe and modify safety behaviour?
Good safety behaviour at a workplace creates a strong overall safety culture.
It is important to ensure a good flow in the reporting system, so that shore based staff can take appropriate actions.
So that unsafe actions can be reported.
It is important because it is a requirement in the ISM code.
Which one of the given options best describes the characteristics of an intervention culture?
It relies on peer-to-peer influence.
It relies on the captain’s influence.
It relies on the influence of superiors.
It relies on top down influence.
Which one of the given options best describes the mindset that must be in place on the highest level of a safety maturity ladder?
Safety is a way of thinking, working and running the business and the safety aspect is part of every work related consideration.
Accidents are considered part of the job and the safety responsibility is placed in the safety department.
It is important to involve the staff and to develop the individual’s responsibility for the safety work.
Which one of the given options best describes the process that the crew must be able to manage as part of developing a good safety culture?
The process of observing, identifying and correcting unsafe behaviour, conditions and attitudes.
The process of observing unsafe behaviour, conditions and attitudes.
The process of reporting unsafe behaviour, conditions and attitudes.
Which one of the given options best describes the value of a formal and structured safety condition and behaviour observation?
It allows you to reflect, select and prioritise key areas to observe, to prepare and structure your observation and to write down important findings to be addressed.
It allows you to prepare everybody on the ship in order for them to improve prior to the observation.
It allows you to ask for assistance and back-up from the captain and the office staff and to check the SMS-system for updates.
It allows you to write down all the safety issues you believe should be addressed during the observation and to make plans for improvements.
Which one of the given options best describes who has responsibility for the safety onboard?
Everybody holds the responsibility for the safety onboard. Everybody should react upon poor and unsafe safety behaviour and conditions whether it involves a subordinate, a colleague or a superior.
The captain holds the responsibility for safety on board ship. Anyone experiencing unsafe behaviour should therefore report it to the captain immediately.
Each person only has responsibility for their own safety. Being aware of their own safety behaviour is vital for overall safety on board.
Which one of the given options best describes why personal responsibility cannot be eliminated by procedures, equipment and generic risk assessments?
Because equipment, written generic procedures and risk assessments cannot capture all the relevant details of the current situation.
Because generic procedures and riks assessments are often made several years ago and therefore not updated in accordance with new equipment.
Because equipment and written generic procedures and risk assessments cannot protect you from the act of new and inexperienced crew on board.
Which one of the given options best explains why safety communication is important?
Ongoing verbal and visible safety communication is an effective way to develop a good safe
A company’s safety culture benefits from regular newsletters about safety. Employees should then be updated on new updates in the SMS-system, which will influence their attitude towards safety.
A company’s safety culture is defined y the number of safety meetings on board, where safety reports are addressed and discussed.
Which one of the given options correctly completes the following statement? Situational awareness is:
The responsibility of all crew members.
Only the responsibility of the officer in charge.
Only the responsibility of the cadet and able seaman.
The responsibility of the company.
Which one of the given options describes the arrangement for feedback that is most likely to drive performance?
It should be informal, daily and constructive.
It should be provided by the captain.
It should be scheduled to take place every month at a meeting.
It should be given as a written plan where the employee can add their own ideas.
Which one of the given options has been identified in the module as one of the key elements of safety communication?
Feedback is an essential tool in safety communication and safety should be addressed daily and integrated into every operational activity.
The safety procedures are an essential tool in safety communication, and safety discussions should always take place in a formal meeting.
Weekly observations are an essential tool in safety communication and safety should be addressed prior to all routine operations.
Corrective feedback is an essential tool in safety communication and lists of reported safety issues should be put on notice boards to ensure improvements.
Which one of the given options identifies a factor that should be observed when observing safety behaviour?
Working conditions should also be observed, since poor working conditions can have a strong influence on people’s behaviour.
Maintenance work should always be chosen when observing behaviour, as most accidents happen during this type of work.
Mooring operations should always be observed as they involve many crewmembers at a time.
The competence management system should also be addressed as the level of professional skills has a high impact on safety behaviour.
Which one of the given options identifies the five good safety behaviour patterns to strive for in creating a strong safety culture?
Proactiveness, assertiveness, involving, visibility, knowledge-based actions.
Proactiveness, influence, appreciative, hands-on, knowledge-based actions.
Assertiveness, integration, knowledge-based actions, involving, visibility.
Assertiveness, knowledge-based actions, visibility, influence, intervention.
Which one of the given options is an example of the simple ethics described in this module that should be followed when doing an observation?
Be well prepared, be enquiring in your approach, build on the relationship, provide immediate feedback.
Ensure that the captain is assisting you in the observation, write down both good and poor working conditions, provide feedback in writing as soon as possible after the observation.
Always have at least three persons doing the observation to avoid details being overlooked, don’t get too friendly with the people you observe.
Prepare the observation by reviewing important procedures and ask the person who is being observed what they want you to observe.
Which one of the given options is the main reason why it is always important to follow up on safety behaviour modification feedback?
Because changing behaviour is like developing new habits – it requires continuous follow-up.
Because the captain needs to be informed about the result of the feedback.
Because it is a requirement in the SMS-system.
Because it is important for knowledge sharing between the crew.
Which one of the options below best describes what should be observed when it comes to safety condition and behaviour?
Incorrect use of tools and equipment, violations of procedures, incorrect body use, poor housekeeping.
If the crewmember knows the ISM code in detail and if procedures are followed no matter what.
If the crew member attends at least one safety meeting a year.
If the crew member is familiar with the maintenance and emergency plans.
Which one of the options given below best describes why it is important to track barriers to safe behaviour?
Because identification of barriers to safety makes it possible to start actions to remove those barriers and thereby make safe behaviour more likely and logical.
Because tracking barriers to safety is part of the SMS.
Because tracking barriers to safety gives management a chance to monitor the crew.
Because identification of barriers to safety provides an indication if procedures need to be changed.
Which one of the statements given in the options best describes what you need to do in preparation for giving corrective feedback?
In order to prepare for corrective feedback you need a clear idea of the desired result.
In order to prepare for corrective feedback you need to confer with the Company’s SMS Circular about corrective feedback.
In order to prepare for corrective feedback you first need the Master’s approval.
Why is it important to give follow-up feedback?